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Privacy Policy

Privacy Policy

Welcome to Glaze — a Dubai-based toothbrush brand. This website is a showcase for our products and does not accept orders or process payments. This Privacy Policy explains what information we collect when you visit the site, how we use it, and your choices.

1. Scope

This policy applies to information collected through our website and related online services. It does not cover personal information collected offline or on third-party sites linked from our site.

2. No Online Sales / Payments

Glaze does not sell products through this website. We do not collect payment information, and no checkout or payment processing takes place on this site.

3. Information We Collect

Personal information you provide: Name, email address, phone number and message text when you use our contact form or subscribe to newsletters.

Non-personal/automatic data: Technical and usage information such as IP address, browser type, device type, operating system, pages visited, referrer URL, and timestamps (collected via cookies and server logs) to help us improve the site.

4. How We Use Your Information

  • To respond to contact requests and inquiries.
  • To send newsletters or marketing communications when you have opted in.
  • To analyze and improve website performance and user experience.
  • To protect our website and detect misuse or security incidents.

5. Legal Basis

We process personal information where necessary to respond to your request, with your consent (for marketing emails), or to meet our legitimate interests in operating and improving the website. Where required by applicable law, we will obtain your consent before processing.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., local storage) to collect usage data and improve the site. You can set your browser to refuse cookies, but some features may not work as intended. Third-party services (such as analytics providers) may also place cookies; see the next section for third-party services.

7. Third-Party Services

We may share data with trusted service providers who help operate the site — for example, hosting providers, analytics platforms, email delivery services, and social media platforms. These providers process data on our behalf under contract. We are not responsible for the privacy practices of third parties; please review their privacy notices before interacting with them.

8. Data Transfers

Your information may be transferred to and stored on servers located outside your country. When we transfer personal data internationally, we take steps to protect it in accordance with this policy and applicable laws.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to meet legal obligations, or to resolve disputes. For example, message requests may be kept until the inquiry is resolved; marketing opt-ins are kept until you unsubscribe.

10. Children

This website is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will take steps to delete it.

11. Your Rights and Choices

You can request access to, correction of, or deletion of the personal information you provide to us. You can also unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us directly (contact details below).

12. Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage over the internet is completely secure; absolute security cannot be guaranteed.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised “Effective Date.” Please review this page periodically.

Effective Date: October 3, 2025